Frequently Asked Questions
Everything you need to know about shopping for your little one.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking link via email as soon as your package leaves our warehouse.
What is your return policy for baby apparel?
We offer a 30-day return window for all unwashed and unworn clothing with original tags attached. Please note that for hygiene reasons, socks and headbands must be in their original sealed packaging.
Are your fabrics safe for sensitive newborn skin?
Absolutely. We prioritize GOTS-certified organic cotton and OEKO-TEX certified fabrics to ensure our garments are free from harmful chemicals and gentle on delicate skin.
How do I determine the right size for my baby?
Since baby sizes vary by brand, we provide a detailed size chart on every product page based on weight and height, which is often more accurate than age-based sizing.
Do you offer gift wrapping services?
Yes! You can select our premium gift wrap option at checkout, which includes a sustainable keepsake box and a personalized hand-written note.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.